We believe in fair and transparent refund practices. Our policy is designed to protect both you and our business.
We offer a 30-day money-back guarantee for all subscription plans. If you're not satisfied with our service, you can request a full refund within 30 days of your initial purchase.
For subscriptions older than 30 days, we offer prorated refunds based on unused service time. Contact our support team to calculate your eligible refund amount.
Used widget credits, one-time setup fees, and custom development work are non-refundable. Enterprise plan customizations may have specific refund terms outlined in your contract.
Refund requests are processed within 5-7 business days. The refund will be issued to your original payment method. Processing times may vary depending on your payment provider.
To request a refund, contact our support team at support@widgetkraft.com with your account details and reason for cancellation. We'll guide you through the simple process.
Canceling your subscription stops future charges but doesn't automatically generate a refund. You must specifically request a refund if you're within the eligible period.
Our support team is here to help you with any refund requests or questions about our policy. We're committed to ensuring fair treatment for all customers.